Smart Hotel Milano Central Station

Polite staff, helpful, clean.

It really is very basic. I was advertised from 200 Euro to 60 Euro special offer for a single room. This creates the expectation (obviously) that you are getting a great deal with a room that is normally sold for 200 Euro. There is no way anyone would ever pay 200 Euro for that room. In fact, the 'special' price of 60 Euro is probably more like the normal price. I recommend Booked.net to check out the hotel themselves and decide for themselves. I think they will agree.

Good location. There is everything if you need just shower and clean bed.

But breakfast - not ok. Coffee unspeakable taste and nothing to eat.

Nothing but a good location to the metro station.

Rooms was clean but only minimal facilities.

I like the location of the hotel and the quitness, some hotel staff are good too.

I didn't like the reception attendant.

the only one is location

poor service!!! I have booked two room and one room need add a bed, I sent them email twice but no responds. when i get to hotel and told the staff I need add a bed in a room, he said it's ok but to early to check in.but when we get back later,another staff refuse to add a bed and the reason is they blocked their internet and no evidence shows I have sent a mail,moreover they dont have the service to add a bed which is not the same as describe in Booked.net. when I show my mail, she still refuse to add a bed because their hotel only add a bed in double room````````. we have to book a single room. we never heard sorry and what she focus it's not their fault``````````````

Location was excellent if trying to get to any part of town or even any excursion destination like Bergamo. Good facilities in close proximity. Staff were friendly and hardworking. Breakfast was good. Bed was comfortable and clean but decor seemed worn.

Toilet seat was cracked. Shower Unit had black scum at base of it. Holes in bedspread. Occassional suir smell in reception area and reception ceiling noticably dirty not giving a good initial impression.

convenient locale.the lift worked .there was breakfast available where they said it would be.

Age of breakfast ingredients.Lack of safe in room.Poor fire escape.You get what you pay for

every thing was fine

the Location and close proximity to the station, excellent value for location

No air con, poorley lit, needs update, breakfast

Very close to Milan central station, inexpensive, friendly staff, a lot of restaurants and fast foods are in the area.

The A/C was not working properly, had a few items in the breakfast

just near to the central train station.

rooms are very small. bathroom is just not enough to take a shower. deffinetly not. room is not big enough to turn inside. wardrope is not big enough to put yr some of cloths.

I had a very pleasant stay here, but after being promised a wakeup call; then not getting one; I discovered the phone had been disconnected. The faucets also leak water, that only drove up their costs. Somebody needs to pay closer attention to things:

Nothing was good in this hotel The room was small, not confortable. The air conditionner works just after the 15th of june. I was there in the beginning of june and it was very hot. You have to sleep whith the windows opens so you have the sound of the street. It's was teriible

I really appreciate the localization of the San Carlo Hotel, near the Central Station.

The breakfast was not good, only one atendent working there. It was the worst breakfast of my travel.

I really liked the location, easy to travel to town and to all airports. The hotel was clean and the staff was friendly and willing to help at any moment.

I would have prefered a better breakfast, with more choices. The breakfast it was not bad, it was ok, but not many choices. Nothing salty, just sugar.